One Bite Apps - Privacy Policy

1. Introduction and Scope

Welcome to One Bite Apps and our suite of tracker applications, including (but not limited to) trolley trackers, subway trackers, shuttle trackers, and other transit trackers (collectively, “the Apps”). This Privacy Policy also applies to our website, https://www.onebiteapps.com (“the Website”), which provides information about our Apps.

This Privacy Policy describes how we (“One Bite Apps/Mohammed Abushawish,” “we,” “us,” or “our”) collect, use, share, and protect information when you use our Apps or visit our Website. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Definitions

“Personal Data” refers to information that relates to an identified or identifiable individual, such as IP addresses or device identifiers (where such information can be used to identify you under applicable law).
“Anonymous Data” refers to information that cannot reasonably be used to identify a particular individual.
“You” or “User” means an individual who uses our Apps or visits our Website.

3. Information We Collect

3.1 Website Data Collection

Our Website serves primarily as an informational platform about our Apps. We do not directly collect personal data from casual visitors. However, we integrate third-party services that may automatically gather data (which can, in some cases, be considered personal data under applicable laws), including but not limited to:

Google Analytics: May collect IP addresses, page views, duration of visits, and rough geographic location.
Branch.io: May collect interactions with links to connect users to our Apps and services.
Other Third-Party Services: We may integrate additional analytics or utility services that collect similar types of data.

Because IP addresses and device identifiers may be treated as personal data in certain jurisdictions, these third parties may process such data under their respective privacy policies. We encourage reviewing the policies of each third-party service to understand their data practices.

3.2 App Data Collection

Our Apps may integrate services that collect data to improve performance, functionality, user experience, and (in some cases) for advertising. These services may include, but are not limited to:

Analytics Services (e.g., Google Analytics, Firebase Analytics): Collect data such as device type, OS version, in-app activity, crash reports, and rough geographic location derived from IP address.
Advertising Services (e.g., Google Ads): May collect device information, IP address, location estimates, and user interactions with ads for analytics and personalized or regional advertising.
Third-Party APIs: To provide live transit updates and related functionalities, our Apps connect with third-party APIs. These API providers may independently collect and process IP addresses or location information. Please review each API provider’s privacy policy for details.

3.3 In-App Purchases and Subscription Management

Some Apps offer in-app purchases or subscriptions through external platforms (e.g., Apple App Store, Google Play Store, or RevenueCat). We do not handle or store payment information. Transactions are securely managed by these third parties, and we may receive anonymized or aggregated purchase and subscription data for analytics, support, and management purposes.

For more details, please review:

4. How We Use Information

We may use information collected (whether or not it is deemed “personal data” under applicable laws) to:

Improve app performance, features, and overall user experience.
Analyze usage patterns across our Apps and Website.
Identify and address technical issues to enhance stability.
Provide relevant advertisements, where applicable.
Manage subscriptions, in-app purchases, and related analytics.

5. Legal Bases for Processing (If Applicable)

Where required by law (e.g., in the EU/EEA), we process personal data under one or more of the following legal bases:

Legitimate Interests: For improving user experience, protecting security, and analyzing usage.
Consent: Where you have provided explicit consent for specific data processing activities (e.g., certain analytics or marketing activities).
Performance of a Contract: Where processing is necessary for providing you the services you have requested.

6. Children’s Privacy

Our Apps and Website are not directed at children under the age of 13 (or under 16 in certain jurisdictions) and we do not knowingly collect personal data from children.

7. Data Retention

We do not directly store personal data through our own servers. However, third-party service providers may retain logs (including IP addresses) and aggregated usage data for varying periods. We encourage you to consult the data retention policies of these third parties for more information. Where we control or receive any data that could be considered personal data, we will keep it only as long as necessary to fulfill legitimate purposes or comply with legal obligations.

8. Cookies

While we do not directly use cookies on our Website, certain third-party services (e.g., Google Analytics, advertising providers) may use cookies or similar technologies to perform their functions. You can disable cookies through your browser settings if desired. Note that some functionalities may be affected if cookies are disabled.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to personal data we or our third-party services hold about you.
Request corrections or deletions of personal data.
Object to or restrict certain data processing activities.
Withdraw consent (where processing is based on consent).
Request data portability.
Lodge a complaint with a supervisory authority (if in the EU/EEA).

If you wish to exercise any of these rights or inquire further, please email us at support@onebiteapps.com. We may require you to verify your identity before processing your request.

10. Links to Other Websites and Services

Our Apps and Website may contain links to third-party websites, services, or other applications. We do not control and are not responsible for the privacy practices of these third parties. We encourage users to review the privacy policies of these entities before providing them with any data or using their services.

11. Affiliations

We are not affiliated with, endorsed by, or officially connected with any city, municipality, transit agency, or entity mentioned or related to our Apps, unless explicitly stated. Our Apps are independently developed and are not commissioned or sponsored by official entities.

12. Security Measures and Disclaimer

We strive to protect user data through measures reasonably designed to secure data against unauthorized access or disclosure. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security; you use our Apps and Website at your own risk.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. When significant changes occur, we may notify you via email, a notice on our Website, or through our Apps. We encourage you to periodically review this page for the latest information on our privacy practices.

14. International Data Transfers

If you access our Apps or Website from outside the country where our third-party providers store or process data, your information may be transferred across international borders. Where required by law, we implement appropriate safeguards (such as Standard Contractual Clauses) to protect your information during these transfers.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Email: support@onebiteapps.com

16. Third-Party Privacy Policies

We encourage users to review the privacy policies of the third-party services we integrate. These include but are not limited to:

We are not responsible for any changes in third-party privacy policies or for any omissions from this list.